Your privacy matters to us. Here's exactly what data we collect, how we use it, and how we keep it safe — written in plain language, para maintindihan ng lahat.
At jllmm, we understand that handing over your personal information requires trust. That's why we've written this Privacy Policy to be as transparent and straightforward as possible — no legal jargon overload, just honest explanations of what we do with your data.
This Privacy Policy explains the personal data that jllmm collects when you use our online casino platform at https://jllmm.com, how we use and store that data, who we may share it with, and the rights you have as a data subject under Philippine law.
By registering for a jllmm account or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions at any time, our team is always available at support@jllmm.com.
Applicable Law: This Privacy Policy is written in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
jllmm is the data controller responsible for the personal information you provide through the jllmm platform. We are a licensed online gaming operator serving players in the Philippines, operating the website at https://jllmm.com.
As the data controller, jllmm determines the purposes and means by which your personal data is processed. We have designated a Data Protection Officer (DPO) who oversees all privacy-related matters and ensures our ongoing compliance with RA 10173.
You may contact our Data Protection Officer at any time by emailing privacy@jllmm.com or by writing to our registered business address.
jllmm collects different categories of personal data depending on how you interact with our platform. Here's a summary of what we may collect:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Account verification, KYC compliance |
| Contact Data | Email address, mobile number (PH) | Account communications, support |
| Financial Data | GCash/Maya account reference, bank account details, transaction history | Deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection |
| Usage Data | Games played, bet amounts, session duration, login times | Service improvement, responsible gaming |
| Communications Data | Chat logs, support ticket history, email correspondence | Customer support, dispute resolution |
We do not collect sensitive personal data (such as biometrics, religious beliefs, or health information) unless specifically required by a regulatory obligation and with your explicit consent.
jllmm collects your personal data through the following means:
jllmm processes your personal data for the following specific purposes, each supported by a lawful basis under RA 10173:
jllmm does not sell your personal data to third parties. Period. We may share your data only in the following limited circumstances:
All third parties that process personal data on jllmm's behalf are contractually bound to handle your data securely, use it only for the specified purpose, and comply with applicable Philippine data privacy laws.
No cross-border transfers without safeguards: If your data is ever processed outside the Philippines, jllmm ensures appropriate safeguards are in place as required by the National Privacy Commission.
jllmm uses cookies and similar technologies to provide a smooth, secure, and personalized experience on the platform. Here's what we use and why:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your jllmm experience.
jllmm retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Philippine law. Our general retention periods are:
When your data is no longer needed, jllmm securely deletes or anonymizes it so it can no longer be linked back to you as an individual.
jllmm takes the security of your personal data seriously. We have implemented technical and organizational measures appropriate to the risks involved in operating an online gaming platform, including:
In the event of a personal data breach that poses a risk to your rights and freedoms, jllmm will notify the National Privacy Commission and affected players within the timeframes required by RA 10173.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by jllmm. Click each right below to learn more about how to exercise it:
jllmm is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Registration on jllmm requires confirmation that you are at least 21 years old, and we perform age verification as part of our KYC process.
If jllmm discovers that a minor has registered an account or provided personal data, we will immediately suspend the account, delete the associated personal data, and refund any deposits to the payment method used — in accordance with applicable regulations.
If you are a parent or guardian and believe a minor under your care has created a jllmm account, please contact us immediately at privacy@jllmm.com so we can take prompt action.
jllmm may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will:
Your continued use of jllmm after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you disagree with any changes, you may close your account at any time.
For any privacy-related inquiries, data subject access requests, or to exercise any of your rights under RA 10173, please reach out to jllmm through the following channels:
We aim to acknowledge all data subject requests within 3 business days and resolve them within 30 calendar days. For complex requests, we may extend this period by an additional 30 days, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with how jllmm has handled your privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.
Know Your Rights
RA 10173 gives you real control over your personal data. Here's what you can ask jllmm to do.
Privacy at Every Step
From the moment you register to every GCash deposit you make, your privacy is built into how jllmm works.
All data transmitted between your device and jllmm is protected by TLS encryption. Your financial details, game history, and personal info are never sent in plain text.
Our identity verification process isn't just regulatory compliance — it's how we make sure no one else can claim your winnings or use your account without your knowledge.
GCash, Maya, BDO, BPI, UnionBank — all payment processing on jllmm is handled by regulated, PCI-compliant providers. Your financial details never pass directly through our servers.
jllmm will never sell your personal information to advertisers, data brokers, or any third party. Your data exists to serve you — not to be monetized by someone else.
jllmm operates in full compliance with the Philippine Data Privacy Act. Our Data Protection Officer ensures we meet every requirement set by the National Privacy Commission.
Marketing communications from jllmm are always opt-in. You can withdraw your consent and stop receiving promotional emails or SMS messages at any time through your account settings.
jllmm keeps your data safe so you can focus on what matters — playing Tongits, winning at Baccarat, or chasing the next big Jackpot Slot. Laro na, worry-free.